Source Alternative.
It should not happened with the payed product used for user support.
If you are looking for an efficient alternative to TeamViewer which can b used on various platforms without being worried about the security feature, you can try LogMeIn Pro. The easiest way to get to the option is to open by searching for it on the start menu.
It is available for all major platforms, including Windows, Mac, Linux, Android, and iOS.
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